FAQ
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1) What are the best selling products in COXO?
- LED Strip
- Aluminum LED Profiles
- Controllers&Remote
- Power Supply
- Connector
- Led Strip Kit
...and more products,please contact us to get our newest catalogue


2) What is the main market for COXO?
We are selling more to EU and North America because the markets have high quality standard for LED products. The rate stands our turnover up to 70-80%. But other new markets are increasing demand of the new COXO LED technology. We are also optimistic about the markets for other American and Asian regions.

 

3) What is COXO lead time for LED Strip?

Usually we ship orders in 3-10 Days. But it will take a little longer if with heavy burden of production task. It also takes more time with customized products.

 

4) Can COXO do custom assembly or offer OEM product?
COXO has gained a lot of experience on OEM assembly of LED strip lighting. The led strips can have different size, layout, customer logos and labels. We will strictly follow the principal that we won’t disclose or sell customer unique designs or jointly developed products to another third party.

 

5) Do you have warranty for products?
Yes, we have 3 and 5 years warranty for different kinds of products. During the period, if customers have the approval showing product quality issues and if certified by COXO engineers, we would request customers to ship back the failure parts and replace new items with the transportation charged being paid by us.

 

6) How to buy COXO products?
You can directly click "Contact US"  to email us or make a call.We will respond with quick service maximum within 12 hours.

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